RestOcheck is part of my daily routine.
RestOcheck is a tool that allows the team to self-manage. We filter out extremes and value constructive feedback. Negative comments cannot be deleted, the team stays focused.
RestOcheck is a valuable feedback system that gives a quick and easy summary of guest satisfaction in our Restaurants. It is not only a tool for the managers and myself, but also an evaluation that stimulates the team day after day to offer an excellent service.
We are using RestOcheck for a year in Hilversum and recently we also started in our restaurants in Amsterdam and Naarden. All our employees are very motivated by the feedback. Due to the many email addresses we collect we can also improve our marketing activities.